Support
"We have been very pleased with Locarta support. The service has been first rate."
Steve Peterson
Larry Malmberg Investigations and Security
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Our objective at Locarta Technologies is to provide the highest quality of service to our customers and their vehicle tracking needs. This includes offering a supportive environment in which our customers feel secure in the implementation and use of the Locarta 2020 vehicle tracking system.
Locarta Trackers - If you have a question or issue first check the following sources for information:
Examine the Locarta Dashboard Help System
Starting with version 4.0 the Locarta Dashboard software has a built in Help System. This system enables the user to find answers to their questions while using the Dashboard. The Locarta Dashboard Help System includes the following:
- “How To” sections that provide step-by-step instructions.
- A Table of Contents and Keyword Search.
- Linked pages that give all the details about the various Dashboard forms and tabs.
- Images throughout the system help the user to visualize what they are learning.
- An overview of the differences between the different Locarta 2020 products.
- Detailed instructions about programming Locarta 2020 hardware.
- Important hardware and software information.
- A Troubleshooting sections that includes common errors.
Look through Locarta’s Frequently Asked Questions
Our most Frequently Asked Questions may contain the answers to your questions. Click on the FAQ button at the top, right-hand corner of this page or Click Here to go to the page.
If you have an issue with your Locarta 2020 hardware and you are unable to track your vehicle(s),
Click Here to do a step-by-step check of your Locarta system.
For Further Hardware and Software Support options or to fill out the Locarta Online Support form, please Click Here.
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